Enhance the return on your investment with customizable services to cover the entire system lifecycle
Why should you consider an SLA?
Service level agreements (SLAs) are designed to reduce downtime, lower maintenance costs, and increase system availability. Overall, they help to reduce the total cost of ownership and offer long-term peace of mind based on the criticality of your system.
Eurotherm SLAs are customizable to the level of service you need. The agreements can cover support requirements such as:
Our support expertise includes:
Choosing Eurotherm as your strategic partner can help you to get the best value for money throughout the lifecycle of your system and beyond.
The benefit of a Eurotherm SLA is that it is can be adapted to cover the type of support you need. You can pre-book resources to aid production planning and define the level of support and response time required. Your chosen services are packaged together in the SLA to help keep your plant up-to-date and running, today and into the future.
An SLA is designed to deliver value for money by helping to maintain system reliability and process performance throughout the lifetime of your automation system. Based on a shared understanding of your process and industry requirements, we work with you as a trusted partner to maximize the value of your assets. Just like Eurotherm engineered solutions, a Eurotherm SLA offers much more than a ‘standard service’ as it is made to fit your process based on a proven range of support services, providing a cost-effective approach to manage and mitigate technical, operational, and regulatory business complexities.
Choose from support services including:
For customers operating in a rapidly changing environment, a bespoke SLA can provide a flexible support model to cover evolving needs coming from new markets, technologies, and operational situations.
Wrapping your valuable assets in flexible services designed to maintain and optimize system performance throughout the system lifecycle helps to: