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Industrial Automation Services

Professional services to help support high availability of your assets and maximize the return on investment.

Don’t just protect your assets – let us help you maximize them too

The services Eurotherm offer are not just about repairing or protecting your assets. Through decades of experience, we have developed a thorough understanding of process control and industrial automation technology, along with the applications in which it is used. We can help with regulatory requirements, improve your processes’ performance, and provide you with tailored service agreements to give you peace of mind for your business.

 

From small solutions to complex systems, our experienced service teams provide comprehensive support that can help you to increase efficiency, maximize plant availability, and protect your valuable investments.

How we excel in support and service

Our aim is to consistently excel in the support and service you receive for your investments. We offer ranges of services designed to suit individual business needs, protect and maximize your assets, and improve customer satisfaction. The comprehensive Eurotherm support network is available to you when and where you need it. Our experienced engineers bring you value with an in-depth understanding of the technologies we offer and the broad range of applications in which they are used.

Our service level agreement customers receive:

24/7 technical support

Response within 1 hour of contact

Prompt escalation to SMEs

7-day replacement on bonded spares

Built-in upgrade paths with full lifecycle support

Maximize availability of assets

Discuss your support requirements or schedule a service today

Contact Specialist

Service Level Agreements

An SLA offers you a reliable and cost-effective service package. They are tailored to your exact requirements and are designed to give you the support and peace of mind you require for your system.

 

Discover our SLAs >

Calibration and accreditation services

Calibration of your application using reference equipment which is verified to national standards will help ensure the accuracy and compliance of your equipment.

Why calibrate your application? >

Commissioning and training

Discover the extensive range of worldwide training available through Eurotherm, ranging from classroom teaching, to online courses, videos and more.

Available training >

Eurotherm Service Center

Complete Service Excellence: Quality repair/upgrade services with exceptional turnaround to maximize your process availability.

Explore our Service Center >

Preventative maintenance

Preventative maintenance helps to protect your plant availability and optimize productivity. Our service team will work with you to help ensure that scheduled maintenance is carried out at cost-efficient intervals.

Preventative maintenance >

Warehouse mapping

Simplify storage compliance with Eurotherm Warehouse Mapping Service. Delivering peace of mind that your regulatory storage requirements are met.

Simplify your storage compliance >

Industrial cybersecurity

We can help you assess your risk, implement cyber-specific solutions, and maintain your defenses over time, based on a defense in depth approach applied to your IT/OT systems.

Develop your cybersecurity strategy >

Network monitoring

Real-time performance monitoring of control system network communications aids fast diagnosis and resolution of issues, helping to maintain high availability of your OT control and automation assets.

Monitoring service and support >

Contact Us

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