{"id":72451,"date":"2018-11-23T16:47:44","date_gmt":"2018-11-23T16:47:44","guid":{"rendered":"https:\/\/www.eurotherm.com\/repair-services\/"},"modified":"2022-11-09T23:31:45","modified_gmt":"2022-11-09T15:31:45","slug":"repair-services","status":"publish","type":"page","link":"https:\/\/www.eurotherm.com\/fr\/services\/repair-services\/","title":{"rendered":"R\u00e9paration"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":5306,"parent":72601,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-72451","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9paration | Eurotherm Limited<\/title>\n<meta name=\"description\" content=\"R\u00e9paration | Eurotherm\" 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d\u00e9lais.<\/p>\n","background_image":{"ID":40408,"id":40408,"title":"CF-repair","filename":"CF-repair-1.jpg","filesize":81940,"url":"https:\/\/www.eurotherm.com\/wp-content\/uploads\/2018\/11\/CF-repair-1.jpg","link":"https:\/\/www.eurotherm.com\/fr\/services\/repair-services\/attachment\/cf-repair-2-2\/","alt":"","author":"3","description":"","caption":"","name":"cf-repair-2-2","status":"inherit","uploaded_to":72451,"date":"2018-11-16 19:23:36","modified":"2018-11-16 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de r\u00e9paration Eurotherm<\/h2>\n<ul>\n<li>R\u00e9paration \u00e0 prix fixe<\/li>\n<li>Service express 48h en option (hors transport) \u00e0 r\u00e9ception de votre commande et de votre mat\u00e9riel en nos locaux de Dardilly.<\/li>\n<li>Garantie 12 mois pi\u00e8ces et main d&rsquo;oeuvre, sauf enregistreurs papier (6 mois)<\/li>\n<\/ul>\n<p>Dans le cadre de notre process r\u00e9paration, tout produit retourn\u00e9 recevra les am\u00e9liorations et les mises \u00e0 jour n\u00e9cessaires.<\/p>\n","button_link":null,"button_text":"","remove_top_margin":false,"remove_bottom_margin":false},{"acf_fc_layout":"two_third_text_-_one_third_text","left_column_two_third":"<h2>Nouvelle proc\u00e9dure de retour pour r\u00e9paration<\/h2>\n<p>A partir du 1<sup>er<\/sup> juin, notre proc\u00e9dure \u00e9volue.<\/p>\n<p><strong>Merci de contacter notre support technique par mail \u00e0 <a href=\"mailto:hotline.eurotherm.fr@watlow.com\">hotline.eurotherm.fr@watlow.com<\/a> ou par t\u00e9l\u00e9phone au 0890 71 17 18 afin d\u2019\u00e9changer sur le probl\u00e8me que vous rencontrez et d\u2019effectuer un diagnostic \u00e0 distance.<\/strong><\/p>\n<p>C\u2019est seulement suite \u00e0 cet \u00e9change, et si nous ne sommes pas en mesure de vous apporter une solution \u00e0 distance, que nous pourrons vous proposer le retour de votre mat\u00e9riel pour r\u00e9paration. Nous vous communiquerons un num\u00e9ro de retour (RMA) pour l\u2019envoi de votre appareil dans notre centre de r\u00e9paration.<\/p>\n<h2>A retenir<\/h2>\n<p>Tous les produits doivent obligatoirement :<\/p>\n<ul>\n<li>Avoir un num\u00e9ro de retour valide<\/li>\n<li>Etre retourn\u00e9s dans les 30 jours calendaires suivant la r\u00e9ception de votre num\u00e9ro RMA<\/li>\n<\/ul>\n","right_column_one_third":"<h2>Contact<\/h2>\n<p>Contactez notre Hotline pour obtenir un diagnostic pr\u00e9alable.<\/p>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2019\/06\/n%C2%B0-Hotline-Eurotherm-300x35.jpg\" \/><\/p>\n<p>ou par email \u00e0\u00a0<a href=\"mailto:hotline.eurotherm.fr@watlow.com\" target=\"_blank\" rel=\"noopener\">hotline.eurotherm.fr@watlow.com<\/a><\/p>\n"},{"acf_fc_layout":"full_width_text_block","full_text_block":"<h2>Pourquoi mettons-nous en place cette proc\u00e9dure ?<\/h2>\n<p>Notre but est de vous apporter la meilleure solution technique et\/ou commerciale suite \u00e0 l\u2019arr\u00eat de votre installation, et dans un d\u00e9lai appropri\u00e9.<\/p>\n<p>Il est possible que le retour de votre mat\u00e9riel ne soit pas n\u00e9cessaire ou que la r\u00e9ponse \u00e0 votre besoin soit diff\u00e9rente\u00a0:<\/p>\n<ul>\n<li>Votre produit ne fonctionne pas du fait d\u2019une mauvaise configuration ou d\u2019un mauvais c\u00e2blage<\/li>\n<li>Votre produit a pris l\u2019eau ou est oxyd\u00e9 (non r\u00e9parable)<\/li>\n<li>Votre produit fonctionne mais vous souhaitez une maintenance pr\u00e9ventive<\/li>\n<li>Votre produit n&rsquo;est plus support\u00e9 &#8211; obsolescence niveau 4<\/li>\n<\/ul>\n<p>Il est \u00e9galement important pour nous de garantir la s\u00e9curit\u00e9 de notre personnel en ayant connaissances des conditions environnementales (potentiellement dangereuses) de fonctionnement de votre produit.<\/p>\n","button_link":null,"button_text":"","remove_top_margin":false,"remove_bottom_margin":false}],"show_sidebar":false},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/pages\/72451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/comments?post=72451"}],"version-history":[{"count":30,"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/pages\/72451\/revisions"}],"predecessor-version":[{"id":139332,"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/pages\/72451\/revisions\/139332"}],"up":[{"embeddable":true,"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/pages\/72601"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/media\/5306"}],"wp:attachment":[{"href":"https:\/\/www.eurotherm.com\/fr\/wp-json\/wp\/v2\/media?parent=72451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}