| 1. I have pressed 'Start Scan' in iTools and I cannot connect
to my instrument using 232/422/485 comms, what do I try next? |
| A. Verify that the proper communication port is enabled.
Go to: Start Menu/Settings/Control Panel ,click on iTools and check off the
ports that will be used. |
| B. Verify the instrument is wired properly . Note - a converter will be
required when going from a 232 serial port to a 422/485 device. |
| C. By default, the Eurotherm iTools Modbus server is set
to No parity, the baud rate will be auto detected. To change the parity setting
s of the port in iTools, select: Options/Advanced/Show Server. . From the server,
right click on the proper comm port and select properties, in properties select
even or odd parity to match the setting of your device. Click |
| D. To verify the communication port is available go to:
Options/Advanced/Show Server and verify that the proper communication port is
available and does not have a red line over it, which means the resources for
that port are being used by another application, such as a handheld
synchronization software package. |
| |
| 2. I cannot connect to my device with the configuration
adapter, what next? |
| A. Verify that the proper communication port is enabled.
Go to: Start Menu/Settings/Control Panel ,click on iTools and check off the
ports that will be used. |
| B. Make sure the instrument is not powered and verify that the Configuration
Adaptor is set to the proper voltage 120/240 volt (Set to 240 when shipped). |
| C. Verify that the configuration clip is properly seated
and that the cable from the PC to the adaptor is a direct cable, not a
crossover cable (proper cables are shipped with adaptor). |
| D. For diagnostic purposes, the RX and TX lights will be on when powered,
the 24 and 5 volt lights will be off. When connected to a device, the RX and TX
lights will flash and the 24 and 5 volt light will be on. |
